Get a grip on
your maintenance.
Knurl is a lightweight CMMS built for the gap between Excel chaos and IBM Maximo. Stick a QR on it, scan, fix, photograph the proof — done. Works offline. No per-user pricing.
24 h
Excel chaos on one side. Enterprise CMMS on the other. Nothing in between.
Most maintenance teams are stuck. Spreadsheets and WhatsApp groups don't scale past a few dozen assets — but the established CMMS vendors are priced and scoped for hundreds of seats and full IT departments. Knurl is the missing middle.
Four decisions that change the math.
Most CMMS vendors copy each other on price model and field UX. We're betting against the pattern.
No per-user pricing.
Invite the whole night shift. The price doesn't change. Tiers are bounded by assets, not seats — except Starter, which is capped at 10 users.
Offline-capable mobile.
Technicians work through a basement, a freezer aisle, or a power outage. The app keeps every photo and update on the phone and syncs automatically when the signal comes back — nothing lost, nothing duplicated.
Mobile-first.
Built for the device in the technician's pocket, not bolted onto a desktop app. Managers get a web dashboard; technicians get a native iOS and Android app.
Zero hardware dependency.
Print a QR sticker, slap it on the asset, done. No beacons, no gateways, no RFID. The phone is the reader. The phone is everyone's already.
One loop. Five steps. Built for the floor.
A maintenance program is a loop — find the asset, do the work, prove it. Knurl is designed around that loop instead of around report-builders and module trees.
Each asset gets its own QR sticker — no scanners to buy, no hardware to install. Print, stick, scan. The sticker is generated right inside the app.
Technicians use the app. Anyone else scanning with a plain camera gets a clean public asset page and a link to download the app.
Open the assigned work order. Or raise a new issue against the asset — managers triage it from the dashboard.
The app won't let a job be marked done without at least one photo. Proof of work is built in, not optional.
Everything done offline syncs automatically as soon as the phone is back online — photos first, then the updates. No work gets lost; no edit is silently overwritten by someone else's.
Six things, done well.
The operational loop every maintenance team runs every day. This is what you'll spend ninety percent of your time inside — it's where Knurl is most opinionated and most polished.
Asset registry with QR codes
Add assets one at a time or upload your existing list from a spreadsheet. Each gets a unique QR sticker, ready to print and stick — no scanners, no beacons, no special hardware.
Work orders with photo proof
Create → assign → fix → photograph → review → close. Every step is recorded with timestamp and person — a full audit trail. A photo is required before a job can be marked "Done"; the app will not let it through without one.
Offline technician app
Native iOS and Android. The app keeps a full copy of your facility's data on the device, so technicians can work through power outages, basements and freezer aisles. When the bars come back, everything syncs automatically — in the right order, with nothing lost or duplicated.
Manager dashboard
A web app for the office. Triage incoming reports, assign and reassign, approve or reject completed work, manage assets and your team. Built for the desk — the phone app is for the floor.
Push notifications
Push to iOS and Android the moment something changes — a new assignment, a reassignment, a job awaiting review, a subscription nearing expiry. WhatsApp delivery is coming for those that prefer it.
Licensing that respects offline
Your license is verified locally on the device, so the app keeps working without a constant internet connection. Your account checks in once a day when online. If a subscription lapses, the app simply goes read-only — your data stays viewable, nothing is deleted, ever.
Twenty to five hundred assets. Five to fifty in maintenance.
The sweet spot is the operation that has outgrown Excel but can't justify a six-figure CMMS — and won't tolerate paying per seat for technicians who use it once a week.
Production downtime is measured in dollars per minute. QR every machine. Track every fix.
Guest report → engineering app → photo proof on the way out. Same loop, every time.
A complete record of every fix — who, what, when — with consumer-grade UX. Tech doesn't get in the way of care.
Tenant requests, common-area assets, after-hours crews — one queue, one source of truth.
Multi-building portfolios with on-call technicians. Offline app means parking-garage signal is fine.
Three tiers. No per-user fee. No free tier.
Annual billing, global USD. 14-day trial on signup with Starter-tier limits and core features — no credit card. After the trial ends there's a 7-day grace period; if you don't subscribe, the app goes read-only. Your data is never deleted.
- Asset registry + QR codes
- Work orders with photo proof
- Offline technician mobile app
- Manager dashboard
- Push notifications
- Analytics, spare parts, API
- Multi-facility
- Everything in Starter
- Unlimited users
- Analytics & reports
- Spare parts inventory
- Public API access
- Everything in Professional
- Multi-facility switching
- Purchase orders & vendors
- SLA & dedicated support
Beyond the daily loop.
The capabilities that take Knurl from a great work-order app to a complete maintenance platform. Available on Professional and Enterprise tiers.
The questions everyone asks first.
Knurl your maintenance.
Fourteen days. No card.
Set up a facility, import your asset list, print stickers, invite your team. We bet you'll be tracking real work orders the same day.