Knurl · CMMSGuide

A simple CMMS for a small building maintenance team

A small building maintenance team needs to know which asset needs work, who owns the job and what was repaired. Knurl combines QR asset labels, mobile work orders and required completion photos, with offline-first technician workflows. Its plans have no per-user fee, but Starter has a user cap and Knurl has no permanent free tier.

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Try one repair

Choose one asset and label it. Open its record in the app, report a maintenance issue, assign a technician and record the repair with a photo. Review the work-order history from the manager dashboard. Repeat with connectivity interrupted after preparing the device online, then reconnect and verify that the photo and update appear. Use this trial to decide whether the workflow fits your building; no completion time or financial saving is guaranteed.

Questions small teams ask

What should a small facilities team look for in a CMMS?

Start with asset records, assigned work orders and a clear record of completed repairs. Knurl brings those tasks into a mobile workflow with QR asset labels and photo evidence; assess it against your own building’s workflow during a trial.

Does Knurl charge per user?

Knurl does not add a per-user fee. Starter has a 10-user limit and Team lists unlimited users; otherwise, plans are limited by assets and facilities.

Is Knurl a free CMMS?

Knurl has a 14-day Team trial without a credit card, rather than a permanent free plan. Starter is USD 290 per year (billed annually in USD) for 50 assets, 10 users and 1 facility; Team is USD 790 per year for 200 assets, unlimited users and 1 facility. Prices on this page were checked on 28 October 2026 and may change.

How do QR stickers help track maintenance work orders?

Give each asset a QR label so technicians can identify the equipment before recording work against it. In Knurl, technicians scan with the app to open the asset; a regular phone camera opens a public asset page where anyone can report a problem without an account.

Can technicians work without a network connection?

Knurl’s mobile app is built for offline work: updates and photos queue on the phone and sync when the connection returns. Prepare the app and facility data while connected before testing offline use at your site; this does not promise that online notifications arrive offline. Offline use depends on a valid licence.

Does a completed work order need photo evidence?

A technician cannot send a work order for review without at least one photo and notes; a manager then approves it. Its work-order history records state changes with the actor and time, giving managers a record to review alongside the photo.

Can a small hotel use Knurl with its existing property system?

Knurl handles maintenance work orders and repair evidence for building teams. It does not list ready-made connectors for named hotel property-management systems; its published hotel FAQ places the REST API and HMAC webhooks on Operations and higher plans.

How should a small team evaluate CMMS alternatives?

Compare the complete cost at your actual team size, asset count and number of facilities, then test a real repair from reporting through review. Check offline behavior, photo requirements, export and integrations separately; a published feature list is not proof that a product fits your site.

Sources

Prices and plan limits as of 28 October 2026. Sources accessed 28 October 2026: